Detective Desk

Work smarter, not harder with Detective Desk's powerful suite of advanced skiptracing tools and intuitive user-friendly platform.

Over the past 10 years, Detective Desk has had the privilege of working with major clients in the banking and finance, insurance, and debt collection industries.

Our extensive experience in these fields, combined with our advanced search tools and extensive database, has made us the go-to resource for businesses looking to locate missing debtors, investigation subjects, and businesses in Australia.

To achieve these results, we use a range of current and historical data sources from both public and privately owned datasets, cross-referencing and linking this information to provide our clients with up-to-date information about their customers or persons of interest.

We are confident that our comprehensive search capabilities and reliable data sources
can help our clients find the information they need to make informed decisions.

Here are some of our
digital solutions on offer:

  • Complete reverse searching on full names, phone numbers, emails and residential addresses
  • Fuzzy search and wildcard matching capabilities for any misspelt names, aliases or nicknames
  • Autotrace - the leading all-inclusive automated skip-tracing tool, providing comprehensive results with just the click of a button.
  • Couple Search to specifically locate spouses or relatives of your subject, DOB age range
  • One Click Export allows you to export your search results as plain text for easy importing into your CRM. We provide you with multiple export
  • Distance From Postcode searching allows you to check for matches within a specified kilometre radius of a postcode you have entered
  • Group Account Manager enables complete administration of your organisation's user access accounts along with Staff Usage History for compliance monitoring and KPI reporting
  • Gain valuable insight into any address records with our comprehensive secondary information, such as co-inhabitants and occupancy length for the past 30+ years!
  • Unlock the power of ABN Look-up with our advanced business name matching, linking business names and entities to an individual
  • Keep your data fresh and relevant with real-time updates on your subjects, including social media linking, employment information, court hearings, and bankruptcy data.
  • Auto-Ping ensures the accuracy of all mobile phone numbers and emails displayed by testing for deliverability to avoid contacting disconnected phone numbers or emails that will not reach the intended recipient.
  • Validation Tools - If you accept credit card payments from customers, these tools can be used for basic fraud screening, as they can validate everything from the credit card issuing bank, to the IP geolocation against the billing/shipping address, to the status of a provided mobile number.

Our Advanced People Search tool gives you the ability to conduct simple and advanced searches using a range of criteria including full name, date of birth, mobile phone number, landline, email addresses, and street address-related search features. You can also use partial and wildcard searches to narrow down your results and find the information you need more easily.

To help you stay on top of new leads, our search results are sorted by the last seen date and scored behind the scenes to provide you with the most accurate and relevant information at the top. Whether you are looking for a person's contact information or trying to track down someone who is difficult to find, our Advanced People Search tool is here to help.

If you enable Boost on Detective Desk, you'll have access to even more powerful search features, including Real Property Ownership data, Bankruptcy applications, Court Judgement records and more. Our Google Maps integration allows you to view the property and surrounding area from a birds eye view, which can be helpful when conducting skiptracing, fraud investigations, or real estate enquiries. With Boost enabled, you'll have all the tools you need to find the information you need quickly and easily.

When you use our tool to look up a street address, Detective Desk will provide you with a visual timeline of all current and past occupants of that address going back over 30 years.

This can be helpful in identifying family members or third party relationships that may be relevant to your search. By giving you a comprehensive view of the history of an address, our tools make it even easier to locate a subject.

Boost from Detective Desk helps you avoid wasted time and effort trying to contact disconnected numbers or sending emails that will bounce back. Our automatic Smart Ping feature checks all emails and mobile numbers to confirm that they are still active and connected, giving you added confidence that you'll be able to make contact with your important contacts.

With the Smart Ping feature, you can see the recorded ownership history of a contact number over time, giving you even more information about how it has been used in the past. By using Boost, you can be sure that you'll be able to reach the people you need to, whenever you need to.

Unlock the power of ABN look-up and business name matching! With our innovative Enhanced ABR search tool, you can easily link business entities with their ABN, allowing you access to detailed information about the company. Perfect for both private and business customers alike, you can enjoy accurate and up-to-date business data with just a few clicks.

Our enhanced ABR search feature helps you find important information about businesses in Australia, including the registered address of any business names and the details of any associated .au domain ownership. We also provide the registrant and tech email addresses for contact, making it easy for you to get in touch with the people you need to fast.

Autotrace is the most comprehensive automated skip-tracing tool on the market. Developed by Detective Desk over a decade ago, it continues to be the best in the industry.

Our proprietary "one click" search tool allows you to quickly and easily connect with your subject and any known third parties, helping you get back in touch faster. Its focus on multiple degrees of separation makes it easy to use and highly effective. Whether you're a seasoned professional or just starting out, Autotrace is the perfect tool for you.

Detective Desk offers a range of validation tools to assist with KYC (Know Your Customer) and fraud detection efforts. These tools can be used to verify and validate various pieces of information, such as credit card issuing banks, IP geo locations, mobile phone numbers, and landline exchanges.

By using these tools, businesses can better protect themselves against credit card fraud, ensure that they are contacting valid and active phone numbers, and identify the approximate location of a given phone number or IP address. These tools are particularly useful for businesses that accept credit card payments or need to verify customer information as part of their fraud prevention efforts.

In addition to providing valuable information for fraud prevention and customer verification, Detective Desk's validation tools can also help businesses avoid unnecessary downtime by identifying disconnected phone numbers or invalid IP addresses before attempting to contact them. Whether you are a seasoned professional or a newcomer to fraud detection, Detective Desk's validation tools can help you get the information you need more easily and quickly. So, you can make informed decisions and protect your business from fraudulent activity.

Group Account Management feature

Easily manage and control your team's access to Detective Desk's tools and resources with our Group Account Management feature. You can activate, deactivate, or create new user accounts within seconds, saving you time and effort in contacting support staff. Keep track of your team's usage and ensure that your organisation's data security is maintained with this convenient and user-friendly feature.

Staff Usage Monitor

In addition, we provide a dashboard for your account administrator to track your team's usage and monitor their productivity. Our Staff Usage Monitor allows you to identify areas where your team may need additional training and meet your internal compliance requirements. Simply generate reports on individual usage and overall activity to get a better understanding of your team's performance.

Sign in to your account